Get your Go Oahu Card with Musement and take advantage of unlimited access to over 30 top attractions and a downloadable guidebook. HOW TO UsE Your Go Oahu Card & Guidebook. Go Oahu Card makes your visit as easy as ! 1. Use this guidebook to find participating attractions. Save up to 55% on top attractions including the Polynesian Cultural Center, Sea Life Park, snorkeling, museums, tours and more with the Go Oahu Card.
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We had such a bad experience with the cards because Orbitz advertises that there are 35 sites that you can visit or use the Go cards for service, many of them you have to pay extra to get into the main attractions as the card provided just general admissions only.
We made a plan to visit attraction sites, one right after one for 3 days so we could best use the card but we were so disappointed because there are many sites don’t accept the cards and many of them either out of business or no longer work with Oahu cards.
You would never know until you actually contact the agent to make reservations or come for the service since there is no reservation needed as written in the guide book.
We called to reserve the tour with Rainforest Waterfall and the company was supposed to pick up us at 7: The van never came so I called them again and the customer service guy told me that there was an issue for picking up the customers so they will not come, they said they will call Oahu card company to credit for us as the tour was canceled by them.
We wasted the whole morning as we planned to go some sites right after that but we couldn’t make it as planned. Honolulu city tour would be our one day trip so we came to find the places that we can present the Oahu cards to get the trolley tour but the Trolley agent at Cheese Cake Factory mall said they no longer accept the Go card. We were so disappointed as we haven’t used the card as it costs and we wished that we didn’t buy it so we can control our own time and money. I tried to contact Orbitz right away but it doesn’t anwer my concerns as I realized that the company fool us to get the money and they are not responsible for anything.
I wanted to cancel the cards right after I bought it after reading some bad reviews but they didn’t let me. After the trip I contacted Smart Destinations directly and they refused to credit and they said the Oahu Card guide book updated yearly so they are not responsible for any none existing services listed in the guide book and they passed the ball to Orbitz but Orbitz website doesn’t have contact email or phone that you can complain.
What listed on its site is just FAQ and you don’t get anyone respond to your request. It is such a bad experience as we have been Orbitz’s customers for many years. I don’t think that we will give our business to them anymore. My advices for anyone planned for trips please don’t buy the Go cards as you must stick with it no matter how bad the services are. You just need to go online to book the tours directly or go to the actractions yourselves and control your own budget rather than wasting your time and money for this cards.
I’m sorry this happened to you but no one should plan their vacation around any kind of discount card. We tell folks that here on the forums a lot. Some people get great use out of them others don’t. We rarely never recommend purchasing a card like that on this forum. You have to figure carefully to see if it actually saves you any money in the end.
Don’t waste your money for buying Go Oahu cards – Honolulu Forum – TripAdvisor
I also don’t use Orbitz or any “middleman” for planning. I go directly to the source for purchasing tickets, booking hotel, whatever. A point here, Stephanie, I hope you pay attention to, is before you make travel plans anyplace, if you are going to use Trip Advisor, read the postings first There is a lot of great information and advice here, but you have to look for it.
Good luck next time. Stephanie – just want to say I’m so sorry that happened and I can imagine how disappointing that must have been. Not only did you spend a significant amount of money on something that didn’t deliver as promised, but you had to waste your precious vacation time getting the runaround while on the island.
I appreciate you posting this, because I had also considered buying the Go Oahu card, although ultimately determined it wouldn’t fit our needs. While I agree with others that TA is an invaluable source of information and advice, I don’t know that reading this forum would have prevented you from purchasing the card.
It doesn’t sound to me like you didn’t think through whether the card would fit your needs; it just sounds like the services advertised were not fulfilled.
Sorry this happened to you, but the silver lining is that you’ll know that these types are cards are rarely a good value in ANY city. There are a few exceptions, but they are few and far between. With this knowledge, and your new found wealth of information here on TA, you should be well on your way to well planned future vacations! Thanks for the info. I already forwarded it to a friend of mine who sent me advertisement on it.
Her family is going mid February, we are going soon!!! So glad I didn’t purchase it, was considering it. So thanks for letting us learn from your experience!
Somehow the tour was canceled unexpectedly the last minutes and the trolley didn’t honor the card so we had half morning plus the whole day without using the card because we had to reserve the tours in advance. Also many of the listed attractions are free admissions even the Go card listed which made us think that we would have a good deal if buying the card.
Go Oahu Card by Smart Destinations
You are totally right when saying that “the services advertised were not fulfilled. We were lucky to have a friend gave us a tour around the island which released us from frustration a lot. I will definitely take your advice seriously and never ever buy any Go card again. We received them as a gift just before ooahu last guixebook, and found them useful in that scenario but not worth the money to ever purchase on our own.
My mother bought them for us at Costco for an even deeper discount than shown on the GoOahu Card website.
Don’t waste your money for buying Go Oahu cards – Honolulu Forum
I don’t understand how there was any confusion about what was included on the card, unless you weren’t consulting the GoOahu website for a current list, OR didn’t use the current guidebook which we received when picking our cards up at the PCC kiosk at the Royal Hawaiian Shopping Center. I noticed that the Trolley was taken off before we even arrived, so I was disappointed but not surprised the Trolley’s really not a big deal anyway.
I would have liked to include the Bishop Museum instead of the Children’s museum, but we were taking the Bus that day and the Children’s Museum was closer. So apparently it does work well for some people if you guidevook accordingly.
It was helpful to us that this was not our first visit so we knew what we wanted to do or stay away from. Not saying I would ever recommend them though, because I wouldn’t buy any for myself, but one can make the card work to their advantage with effort.
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